I have bought jewelry components from over 20 online stores and I would just like you to know that your customer service is by far the best I have ever received. That said, I also enjoy your free U.S. shipping. As a jeweler I know that we usually don't bring in much income, so that is a nice way to give us a break.But my package came extremely quick as well. And the other thing that I found phenomenal on your website is that not only do you have a wide variety of products, but you also offer tips for jewelers. I think it's safe to say that I'll be buying from your website for all of my beading supplies. Thank you so much! -Betsy N.