I was very pleased with this merchant. The pictures online of the beads were very good, and I found it easy to find what I was looking for, and to match colors. The products I received looked just like what I had in mind when I purchased them online. Their shipping rates are very good, and it was shipped in a reasonable amount of time, and arrived in very good condition. There were even personal touches with the shipment, and that was an added plus. I was very pleased with this company. - JF